Volunteer at Bluebell Railway

It is now easier than ever to become a volunteer at the Bluebell Railway.

If you are interested in volunteering, you can contact our dedicated volunteer coordinator Graham Aitken by emailing: volunteer.coordinator@bluebell-railway.com

We will then talk to you about the roles you are interested in and arrange a visit so you can find out more.

There are over 50 roles that can be undertaken by volunteers, and these are shown on the following list, which also gives broad details of any qualifications or skills needed, or preferred.

We also require a commitment from you to attend regularly, usually a minimum of twice a month, although this will depend on which role you undertake. Note that some roles are only required on specific dates or periods and this information will be clarified when you are contacted to discuss you preferred role.

Assistant Membership Secretary

A new post of Assistant Membership Secretary is being created to assist the membership trustee and the membership team.

The ideal candidate needs to enjoy meeting people, have a good telephone manner, work as a team member looking after the 10000 members of the society and be computer literate.

Duties will be carried out in the membership office at Sheffield Park Station on Sundays, this could change once training has finished.

Further details can be obtained from Don Brewer Membership Trustee:

Email don.brewer@bluebell-railway.com direct line to membership office 01825 724893 (on Thursday or Sunday).


Museum Website Volunteers- Bluebell Railway Museum

The Bluebell Railway Museum is responsible for its own website, www.bluebell-railway-museum.co.uk

We are seeking additional help from people with web site development and maintenance experience and the time to become involved.

We use industry standard tools and methods, currently including: HTML, CSS (Bootstrap 4/5 CSS, and JavaScript framework), PHP and MySQL.

In addition to programming, design skills, a flair for SEO, knowledge of online sales and website administration experience would be useful to us.

The Museum is at Sheffield Park station but work on the website may be done remotely.

If you feel you could help please contact us by email: IT@bluebell-railway-museum.co.uk


Retail Assistant Volunteers- Bluebell Shop: Sheffield Park

Our Sheffield Park Gift & Model Shop is looking for retail assistant volunteers. Are you great with people? We need motivated people to join our dedicated retail team!

Our gift shop at Sheffield Park Station welcomes visitors throughout the year, stocking books, gifts, toys, railway models. and Bluebell Railway souvenirs. You would ensure our customers receive excellent customer service.

You would keep the shop area tidy and assist with stocking the shelves, be responsible for handling transactions and operating a till and also help with the admin and packing of internet orders.

Applicants should be dependable, motivated, and commercially minded. There are various hours required including evenings and weekends.

Contact Mark Lill for further information on 01825 720803

Or email Mark.Lill@bluebell-railway.com


Volunteers to implement HOPS across the railway

The Bluebell Railway PLC will be adopting and migrating to a heritage railway software and business platform known as HOPS to enhance its  operational activities.

To support the full implementation and migration to HOPS, we are looking for 2 voluntary roles.

HOPS Champion – To Build the required processes in the HOPS software along with day-to-day administration. The candidate will have above-average skills in Microsoft Windows Operating system and an overall technical mindset. Experience in railway operations would be an advantage.

HOPS Project Manager – Be responsible for the deployment and operation of HOPS tools at the railway. The candidate will have project management experience and be able to work across multiple departments and work to milestones.

The post carries no remuneration or specific hours of duty but will gain experience in a strategic project. The successful applicant will require sufficient time and flexibility to be present at the railway to effectively undertake this role along with working virtually.

If you believe you have the right qualifications for this job and would like to discuss the opportunity, please email your CV, and contact details to lisa.boyle@bluebell-railway.com

 

Catering Volunteers

Question…

What could be better than either:

Sitting on a moving train in a buffet car and enjoying the passing scenery whilst partaking of a refreshing tea/coffee/soft drink/alcoholic drink, and perhaps a small snack

OR

Enjoying a drink, snack, or ice cream in the picnic garden at Kingscote station, whilst children are having fun in the playground

OR

Keeping calm in the buffet car at East Grinstead station with a welcoming drink and perhaps a snack, whilst awaiting the excitement of a steam train ride to discover the rest of the fabulous Bluebell Railway

Answer…

Being the person who provides the refreshments in all three of these options.

If you like interacting with people, providing a service that our visitors enjoy and making their day just that little bit more special this is the job for you.

Ideally, we aim to provide a small team of two people for the on-train buffet car and at both the Kingscote and East Grinstead buffets, so therefore ideal for spouses, partners, family members, friends or leave it to us to create the teams.

Perhaps you might already be a volunteer, if so, why not encourage your spouse, partner, family member or a friend to make up your own team of two, in addition to your normal volunteering activity.

With the 2024 running season about to get underway we are looking for 20 individuals, or 10 teams of two, to join our existing volunteers in making our visitors experience just that little bit more special.

Please contact the Volunteer Coordinator now at: volunteer.coordinator@bluebell-railway.com if you think that this would be just the job for you. A member of the Volunteer Catering Team will then contact you to answer any questions you might have and arrange a date for you to join us.

Carriage and Wagon Works

Where What Qualifications/skills needed Commitment
Horsted Keynes Mechanical Engineers CV detailing qualifications or evidence of experience as, for example, fabricators, fitters, mechanics or welders. On-site interview will be held to discuss qualifications and frequency of attendance
Horsted Keynes Carriage restoration Skills, or a willingness to learn woodworking, electronics, metalwork, painting and plumbing. Regular
Horsted Keynes Seat upholstery Basic knowledge of woodwork and working with fabrics. Full training will be given. Regular
Horsted Keynes Goods van and wagon restoration Skills, or willingness to learn of carpentry, metalwork and painting. Regular

Catering

Where What Qualifications/skills needed Commitment
Horsted Keynes, Kingscote and East Grinstead Front of House Interpersonal skills. Full training will be given. Regular
On train Buffet car attendants Interpersonal skills. Full training will be given. Regular
On train Fish and Chip train stewards Interpersonal skills. Full training will be given. Regular – mainly Friday evenings
On train Santa and SteamLights stewards Interpersonal skills. Full training will be given. Santa – December daytimes

SteamLights – November and December evenings

On train Great Northern Saloon stewards Interpersonal skills. Full training will be given. Occasional

Commercial

Where What Qualifications/skills needed Commitment
Sheffield Park Customer service assistants Computer literate, organised, good communicator, methodical with excellent interpersonal skills. Commitment to regular days and hours
Sheffield Park On train guides Customer facing – must be able to talk to people. Weekly
Sheffield Park Education coordinator and assistants Skilled in communicating to primary and secondary school children. Must be able to communicate with interest and passion. Weekly
Sheffield Park Marketing assistants Working knowledge of Serif for graphic design. Ability to talk to customers and act on feedback. Skills in developing and delivering training programmes. Weekly
Sheffield Park Speakers to give talks and lectures about Bluebell Good knowledge about our railway and a confident speaker to businesses, clubs and rest homes. Skills in developing and delivering training programmes. Occasional
Sheffield Park and Horsted Keynes Wedding assistant Excellent interpersonal skills and ability to help with the setting up before and clearing up after each wedding. Occasional
Sheffield Park Santa assistant Help with decorations, packing presents, stacking presents and delivering them to other stations. Own transport required. Seasonal daytimes (November and December)
Sheffield Park SteamLights assistant As part of the delivery team for this event you will need to be able to undertake tasks in a timely and detailed fashion. Seasonal evenings (November and December)
Sheffield Park, Horsted Keynes, Kingscote and East Grinstead Events staff Assorted roles such as meeting and greeting visitors, car parking attendants, and putting up and taking down tents. Occasional

Infrastructure

Where What Qualifications/skills needed Commitment
Horsted Keynes Permanent Way engineers Must be fit, able and willing to work outdoors undertaking tasks that include track maintenance and renewals, lineside clearance, lineside fencing and buildings maintenance. Regular or occasional depending on activity
Horsted Keynes Signal assistant technician An individual who will enjoy working in a small team maintaining and faulting mechanical and electrical infrastructure. Must be reasonably fit and enjoy working outside, in inclement weather during emergencies. Ideally have experience in electrical and/or mechanical engineering, but positions are also available in more physical applications. Training in the black art of railway signalling is the department’s speciality. Team usually meets daytime on Wednesdays and Sundays.

There are currently no vacancies for Signal assistant technicians and a waiting list has been created. If this is a role that you are interested in, why not apply to join the waiting list and until a vacancy occurs why not consider applying for one of the other 50+ roles while you wait?

Horsted Keynes Assistant telecommunications technician An individual who will enjoy working in a small team maintaining and faulting mechanical and electrical infrastructure. Must be reasonably fit and enjoy working outside, in inclement weather during emergencies. Ideally will have experience in telecoms equipment. Team usually meets daytime on Saturdays

There are currently no vacancies for Signal assistant technicians and a waiting list has been created. If this is a role that you are interested in, why not apply to join the waiting list and until a vacancy occurs why not consider applying for one of the other 50+ roles whilst you wait?

Horsted Keynes Electrician Whilst electrical experience is desirable, full training will be given, if necessary Weekly on a Wednesday between 1400 and 2000.
Sheffield Park, Horsted Keynes, Kingscote and East Grinstead Friends of each station groups General DIY maintenance group with skills in bricklaying, carpentry, electrics, gardening, painting and plumbing welcomed. Regular

 

Loco Works

Where What Qualifications/skills needed Commitment
Sheffield Park Mechanical engineers CV detailing qualifications or evidence of experience as, for example, machinists, fabricators, welders and fitters. On-site interview will be held to discuss qualifications and frequency of attendance
Sheffield Park Atlantic House Mechanical engineers CV detailing qualifications or evidence of experience as, for example, machinists, fabricators, welders and fitters. On-site interview will be held to discuss qualifications and frequency of attendance

 

Museum

Where What Qualifications/skills needed Commitment
Sheffield Park Stewards A person who will enjoy welcoming visitors, both adults and children, to our exciting museum. (Knowledge of the history of railways is not necessary). Regular
Holmwood/ Home Archive team Good communications skills, use of PC, basic knowledge of MS Excel. Ability and knowledge to catalogue photographs. Experience making high resolution scans of photos, negatives and slides. Experience using image editing software. (It is not necessary to have all of these skills.) Regular (monthly) and as necessary at home to meet timescales
Sheffield Park/Home Collections Officer Some knowledge of railways and railway history. Knowledge of Microsoft EXCEL and WORD. Access to PC and broadband. Regular
Sheffield Park Friend Of Steamworks! A willing pair of hands and enthusiasm. Regular

 

Operations

Where What Qualifications/skills needed Commitment
Sheffield Park, Horsted Keynes, Kingscote and East Grinstead Station staff Interpersonal skills. Full training will be given. Regular
Sheffield Park Booking Office Clerks Good interpersonal skills, plus a good head for figures, and a knowledge of the Railway so as to answer questions from our visitors and to sell them tickets Regular
Sheffield Park Passenger train guard Must be a safety qualified member of station staff. Regular
Sheffield Park Goods train guard Must be a qualified Passenger train guard. Occasional
Sheffield Park, Horsted Keynes and Kingscote Signal (wo)men Must be a safety qualified member of station staff. Regular
Sheffield Park Engine cleaners Full training will be given. Regular
Sheffield Park Fire (wo)men Must be a qualified engine cleaner. Regular
Sheffield Park Drivers Must be a qualified Fire(wo)man. Regular
Sheffield Park Shunters Operations experience necessary with top up training given. Regular
Sheffield Park Carriage cleaners Full training will be given. Regular
Sheffield Park Operations clerk Good computer skills to maintain the Operations competency system – BROOSS, Regular
On train Travelling ticket inspectors (train guides) Good interpersonal skills and willingness to speak to passengers about what to see and do at the Bluebell Railway. Regular (From Spring 2022)

 

Personnel

Where What Qualifications/skills needed Commitment
Sheffield Park Personnel and admin assistants Absolute discretion, an eye for detail and must be organised. Regular

 

Retail

Where What Qualifications/skills needed Commitment
Sheffield Park Shop assistants Excellent interpersonal skills and commercially minded. Regular
Horsted Keynes Shop assistants Excellent interpersonal skills and able to work on own. Regular
Online Shop Shop assistants Good working knowledge of computer and website skills and required to package and post online purchases. Regular

Bluebell Railway Trust

Where What Qualifications/skills needed Commitment
Sheffield Park/ Home Funding Manager Ability to work with the Trust Governors to help with finance ongoing restoration of heritage assets and in the future of the railway. Key attributes required are use of initiative, versatility and the ability to get on with people. Regular
Sheffield Park/ Home Management Accountant Must be a qualified accountant or have extensive computerised accounting systems. Key attributes are experience of versatility and the ability to get on with people. Regular